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Shipping & Returns
Shipment
Free shipping applies to Poland and the entire European Union.
Poland: Orders placed before 1:00 p.m.
will be shipped the same day and the urn will be with you the next day.
European Union: Delivery time: 2-3 business days.
Available delivery options:
- InPost Courier,
- InPost Parcel Lockers 24/7,
Returns and complaints
The Customer has 14 days from receiving the order to withdraw from the contract.
To make a return/complaint, send an email to:
Please provide: name and surname, address, order number and bank account number to which we should refund the funds and a brief description of the circumstances of the return/complaint.
In response you will receive instructions on how to return the product.
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